mTelecom
Thirteen modules are structured and packaged into a full solution suite targeted for service provider in addressing evolving business operation needs that relate to customers, content providers, aggregators, distributors and resellers. This solution suite delivers customer-centric business support solution (BSS) to enable service operators to have a strong focus on their CRM, Billing Management, On-line Prepaid Distribution and Content Provision and Revenue Assurance.
The offerings under >mtelecommTM portfolio includes:
 Wireless messaging
 Wireless broadband solutions
 Wireless broadcasting solutions
 Prepaid platforms
 Operations support system
 Billing and customer care
 Customization and integration
mtelecomm™ provides solution that is targeted to the communication service providers such as mobile service providers, ISPs and Telcos. Some of the solutions are as follows:
Wireless Messaging
i) Development and deployment of SMSC/MMSC
ii) Messaging Gateways and Applications
iii) Roamer Messaging
Airocom’s wireless messaging solutions interfaces with SMSC, which provides message exchange between mobile subscribers and service providers’ applications. It is reliable due to the technology on high availability hardware platform and efficient as a result of high volume message processing capability.
airoGateTM messaging gateway provides an Open Architecture SMS application deployment platform for digital cellular mobile networks such as GSM and CDMA.
airoGateTM enables mobile network subscribers to access various SMS value-added services such as stock price updates, weather forecast, flight schedules, ringtones, pictograms, e-mails and other SMS-enabled applications. Its client-server architecture provides a single service access point for mobile subscribers and enables simultaneous connections from multiple value-added messaging applications. airoGateTM generates messaging transaction record for billing and analysis purposes.
airoGateTM MMS Service Adapter (“MSA”) provides service extension to the mobile operator’s MMS offerings. The MSA allows multimedia traffic to be sent and received regardless of the bearer service. Content Providers simply connect their MMS-enabled applications via the MSA and airoGateTM will ensure an optimal media conversion and deliver the message to the recipient terminal.
Wireless Broadband Solutions
i) Providing hardware systems and peripherals
ii) Wireless host network equipment and software
iii) Wireless client network equipment and software
iv) Systems software, application software, database systems
v) Software development tools
vi) Physical infrastructure to house the wireless broadband systems
Airocom provides end-to-end solutions that encompass setting-up of infrastructure, internal/external IP connectivity, commissioning and other support services. Apart from the setting-up of data centre Airocom also manage the service provisioning which include billing, management systems, connector/adaptors and others.
Airocom ISP facility and services set-up for customers is based on the Hi-speed Microwave Wireless Broadband and WiMAX infrastructure set-up. WiMAX can be used for a number of applications, including "last mile" broadband connections, hotspots and cellular backhaul, and high-speed enterprise connectivity for business. WiMAX systems are able to cover a large geographical area of up to 50 km and to deliver significant bandwidth to end-users up to 72 Mbps.
The set-up is expected to give our customers approximately 5 Mbit/s symmetrical connectivity. It would also use the native IPv4 and IPv6 over a single transmission infrastructure.
The infrastructure will be based on a modular set-up, which does not require large-scale deployment of the system. It could be added and enhance according to the demand and network topology. Each modular set-up shall comprise of the following component: -
Metro-Ethernet point-to-point WiMAX base transmission station
Wireless Metro-Ethernet Connection
WiMAX Transmission
The expansion of the hi-speed microwave infrastructure will be based on demand basis. The network planning team will evaluate the coverage area versus the consumer density.
The above component will be monitored by the Network Operation Centre (NOC), which, will also house the switching and other backbone connectivity infrastructure.
Wireless Broadcast Solutions
The proliferation of Internet protocol and cellular technologies into the terrestrial broadcast television (“TV”) and IPTV makes interactive and reality programmes possible. This brings a broader market horizon for Airocom to take advantage of, as more and more TV viewers and radio listeners are actively using their mobile phones and mobile terminals to participate interactively to the programmes. With 3G technologies, streaming TV programs and videos on mobile will soon become lifestyle products. Airocom is positioning itself to become one (1) of the technologies and value added services providers in these areas of wireless broadcast by providing the following services:
Supply and provisioning of content, infrastructure and systems (Interactive TV, Voting and Instant Messaging)
Provision of Value Added Services (content hosting, e-payment gateway, Mobile customer services subscription and services)
Maintenance Services
Prepaid Platforms
i) IN Prepaid Mobile
ii) Calling Card
iii) Home Prepaid
Airocom developed the application for IN prepaid system which connects, controls and monitors calls, and/or manages prepaid operations, provides customisable charging and tariff options and supports various value-added services.
Prepaid system implements core prepaid services including account provisioning, billing and supervision. It provides operator services such as prepaid subscriber management, account management, subscriber history, multiple top-up methods, flexible product definition and voucher management.
Fixed line Prepaid Calling System is an account-based service for home phone and fixed line caller, particularly for people to have a complete control over their telephone expenses. With Airocom’s fixed line Prepaid Calling System, there is no need for operators to perform credit checks, generate billing or use collection services.
Operations Support Systems (“OSS”) and Business Support Systems (“BSS”)
The Airocom’s OSS and BSS solutions comprise of:-
i) Service Provisioning
ii) Billing Mediation
iii) Alarm Monitoring and Management
The Airocom’s OSS solutions help Service Providers to optimise their inventory and service provisioning. Currently, its services span varying aspects of network management, service fulfillment, billing system and customer care.
airoPathTM Mediation Server developed by Airocom provides the processing and the delivering information between the telecommunication network and operator’s business support system, such as customer care and billing systems, fraud management systems, data warehousing, interconnect billing and administration and others. It collects content services and/or data from the network and processes them into a form that can be easily utilised by these applications.
airoPathTM can support services in 2G, 2.5G or 3G and can access content services in either WAP or Internet services.
Billing and Customer Care System
Billing and Customer Care System (airoBaCCTM) provides a real-time and scalable billing and collection system. The operator can easily add or delete accounts, view payment histories, and print reports. The system offers fixed and variable rate setups, allowing for multi-tiered rate plans, weekday and weekend rates, discount periods, after-hours rates and billing by time or by data usage.
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